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Editing: refundPolicy.php
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<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Refund Policy | Knobly Cream</title> <link rel="stylesheet" href="assets/css/style.css"> </head> <body> <?php include 'navbar.php'; ?> <div class="container mb-5"> <div class="txtHead mt-5 mb-3">Refund Policy</div> <div class="row"> <div class="col"> <h4>Definitions and Key Terms</h4> <p>To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined as:</p> <ul> <li><strong>Company:</strong> When this policy mentions "Company," "we," "us," or "our," it refers to Knobly Cream, which is responsible for your information under this Return & Refund Policy.</li> <li><strong>Customer:</strong> Refers to the company, organization, or person that signs up to use the Knobly Cream Service to manage the relationships with your consumers or service users.</li> <li><strong>Device:</strong> Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Knobly Cream and use the services.</li> <li><strong>Service:</strong> Refers to the service provided by Knobly Cream as described in the relative terms (if available) and on this platform.</li> <li><strong>Website:</strong> Knobly Cream's site, which can be accessed via this URL: <a href="https://knoblycream.com">https://knoblycream.com</a></li> <li><strong>You:</strong> A person or entity that is registered with Knobly Cream to use the Services.</li> </ul> <h4>Return & Refund Policy</h4> <p>Thanks for shopping at Knobly Cream. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.</p> <p>As with any shopping experience, there are terms and conditions that apply to transactions at Knobly Cream. By placing an order or making a purchase at Knobly Cream, you agree to the terms set forth below along with Knobly Cream's Privacy Policy.</p> <p>If there's something wrong with the item you bought or if you are not happy with it, you will not be able to issue a refund for your item.</p> <h4>Refunds</h4> <p>We at Knobly Cream are committed to serving our customers with the best products. Every product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care to ensure that you fall in love with our products.</p> <p>In some cases, we may not have the product(s) you choose in stock or may face issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be notified in advance so that you don't have to worry unnecessarily about your order. If you have purchased via online payment (not Cash on Delivery), you will be refunded once our team confirms your request.</p> <p>We conduct a thorough quality check before processing the ordered item and take utmost care while packing the product. Please note that Knobly Cream is not liable for damages caused to the items during transit or transportation.</p> <p>We follow certain policies to ensure transparency, efficiency, and quality customer care:</p> <ul> <li>We DO NOT allow returns on sold products - online or in retail outlets.</li> <li>We DO NOT accept returned goods, as we believe customers should get the best quality products.</li> <li>Refunds are NOT given for any purchases made - online or in retail stores.</li> <li>We DO NOT encourage exchanges of our products.</li> <li>We DO NOT engage in reselling used products and discourage the same, as we cannot ensure the best quality products for our customers.</li> </ul> <h4>For International Orders:</h4> <ul> <li>We DO NOT support exchanges or returns.</li> <li>If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.</li> <li>Orders already in shipping cannot be returned, canceled, or refunded.</li> <li>If you face any issues, please contact our Support Team immediately.</li> </ul> <h4>Your Consent</h4> <p>By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.</p> <h4>Changes To Our Return & Refund Policy</h4> <p>Should we update, amend, or make any changes to this document to accurately reflect our Service and policies, those changes will be prominently posted here. If you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not agree to this or any updated Return & Refund Policy, you can delete your account.</p> <h4>Contact Us</h4> <p>If, for any reason, you are not completely satisfied with any good or service that we provide, don't hesitate to contact us, and we will discuss any of the issues you are going through with our product.</p> <ul> <li>Via Email: <a href="mailto:support@knoblycream.com">support@knoblycream.com</a></li> <li>Via this Link: <a href="https://knoblycream.com/contact.html">https://knoblycream.com/contact.html</a></li> </ul> </div> </div> </div> <?php include 'footer.html'; ?> </body> </html>